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Children's privacy

Quok is a family product, so children’s data deserves its own plain-language page. The design principle behind all of it: the parents are in control, and we collect as little as possible.

A child in Quok is a managed profile inside your family - created by an adult, controlled by the adults, with no login of its own. There’s no email address, no password, no device registration, no way for a child to sign in or be contacted. (How managed profiles work)

Only what an adult in the family enters:

  • A display name (a first name is plenty) and a color
  • Optionally a photo, birthday, and relationship
  • Whatever schedule and chores the family assigns to them

That’s the whole list. Nothing is collected from the child, because the child never interacts with our servers directly.

  • No advertising to children - or to anyone. Quok has no ads.
  • No profiling - a child’s data is used to show their swimming lesson on your family’s calendar, and for nothing else.
  • No selling data - not children’s, not anyone’s.
  • Usage analytics from the app have identifying details scrubbed before they leave the device.

Adults in the family can review, edit, or delete a child’s profile at any time from the Members page. Deleting the profile removes it and its assignments immediately; when the family itself is deleted, every child profile and everything attached to it is erased with it. (Deletion timelines)

Two things worth knowing as the adults:

  • What kids see: on a shared device, a kid sees the family calendar minus other people’s private events. What each role can see and do is in Roles and permissions.
  • Accounts are for adults: signing up for Quok requires being old enough to hold an account (per the Terms of Service). Older teens with their own devices join by invitation, as account holders - that’s a family decision, made by you.

The legally binding version of all this lives in the Privacy Policy. Questions: privacy@getquok.com.